Refund & Cancellation Policy

Last Updated: October 1, 2026

1. Pro Contractor Subscription ($29.00/month)

• 7-Day Free Trial: All new Pro Contractor subscriptions start with a 7-day free trial. Your payment method is authorized at checkout but is not charged until Day 8. You may cancel at any point during the 7-day trial to avoid any charges.
• 14-Day Refund Window from First Charge Date: If you are charged on Day 8 and find that TileFlow Pro does not fit your workflow, you may request a 100% refund on your initial $29.00 payment within 14 days of that first charge date by emailing anurag10602@gmail.com.
• Subsequent Monthly Renewals: Recurring monthly renewals occurring after your first billing cycle are non-refundable. You can cancel future renewals at any time with 1 click from your LemonSqueezy customer receipt email or by contacting anurag10602@gmail.com. Upon cancellation, your Pro features remain active through the end of the current prepaid billing cycle.

2. How to Request a Refund

To request a refund on your initial charge within the 14-day post-charge window, email anurag10602@gmail.com with:

• Your LemonSqueezy Order Number or Order ID from your email receipt.
• The billing email address used at checkout.

Refunds are processed within 2 to 3 business days through Lemon Squeezy and credited directly back to your original payment method.

3. Merchant Reseller Assistance

Because Lemon Squeezy is our Merchant of Record, you may also manage your active subscriptions, update payment methods, or cancel upcoming renewals directly through the LemonSqueezy Customer Portal linked on every receipt email.